"How can we better support nurses?"
It all started with this simple question. Through the pandemic we had seen the extreme emotional toll on those serving on the frontlines. We realized that the signs of distress and burnout long preceded COVID and would continue long afterwards unless we did something fundamentally different.
After countless discussions with nurses and their leaders, we came to the conclusion that the problem was human and so must be the solution. We needed to find a way to help them build deep, authentic relationships with the people around them. Even in the midst of ongoing, broad, structural issues, we could enable individual-level relief and even thriving with technology to unlock genuine human connection.
As we started down this path and began seeing tangible impact from our efforts, we uncovered a deeper layer within the problem. Frontline managers were best positioned to engage their teams, but the managers themselves were overburdened and underdeveloped. If we wanted to help the staff, we had to help the managers. By making it easier for managers to engage their teammates in effective ways, we could strengthen both the leaders and their teams.
The challenges we are addressing with vellum are not unique to healthcare. Organizations everywhere are struggling to properly care for their people. And managers are the beachhead in this battle. At vellum we aspire to build a better world…one person, one leader, one team at a time.
